Shipping, Customs & Taxes:
- We offer FREE worldwide shipping on all sex dolls.
- All taxes and customs clearance fees are included in the price and taken care of by us whenever possible.*
- We cannot ship to countries that have strict laws regarding sex dolls.
Packaging:
- All our sex dolls are delivered in 100% discrete packaging.
- Sex dolls arrive in a plain brown box with no branding.
- The courier or handler does not know what is in the box.
- We respect your privacy.
Delivery:
- We use UPS and FedEx for all deliveries worldwide, both couriers provide regular progress & tracking updates so you know your delivery date in advance.
- For products that are marked as "XXX in stock," our standard delivery time is typically 3-7 days. For customized products, please expect a delivery timeframe of 1-5 weeks.
- When you receive your tracking number, you can contact the courier to arrange a suitable day for delivery.
Delivery changes:
If you are not able to accept delivery on the day we give you, you can simply change it to another day that suits you better by contacting the courier directly. You will receive details of the courier when your order is processed for shipment.
We require you to leave your phone number when placing your order, as part of the delivery process, the courier requests your contact phone number.
We do our best to ensure all of our couriers contact you before delivery, although we also advise that you personally contact them when you receive your tracking number. This is to ensure they know your delivery requirements directly from you.